What isn’t absolutely necessary will have to wait: like many other industries, the region’s craft businesses are facing special challenges as a result of the corona crisis and are acting accordingly. Most people understand if the handyman doesn’t come immediately. But there are still undiscerning contemporaries.
"We go to the households only for emergencies", explains detlef weibmann from the mainleus-based electrical company of the same name. To emergency payments, if the washing machine, the freezer or the electric stove does not work. The things you need to live. "A broken dishwasher or a defective washer-dryer are not relevant", says weibmann, who also refers to the corresponding specifications of his association.
In addition, customers must confirm in writing that they are not infected and have not had contact with infected persons, are not under quarantine, and have not been in risk areas.
If there is an emergency in a household where someone is under quarantane or is sick with coronavirus, the electrician must notify the health department. "From which there are then instructions on how to behave."
Most people, according to the words of weibmann, react with understanding, are sensitized. Only a minority show no understanding "because the people may have time right now, because they are on short-time work."
Weibmann’s company is currently only in action with half the team – as a precautionary acceptance test. "If everyone is working and one of them has something, the company is shut down", he explains the background. Weibmann sees a problem in the supply chains. There are already delays here, especially with italian manufacturers (cables, lights) and with electrical components from the chinese market," says weibmann. "I have already been told that a certain component, an inverter, will not be delivered before mid september."
District chimney sweep harald will from the guttenberg district of maierhof has a similar view to weibmann’s. "What is not absolutely necessary – for example, a fire inspection, for which you have to go into the apartment – is suspended." Sweeping and measuring activities, which are necessary for the operational safety of plants, were, however, still carried out.
He has been in charge of his district for 20 years, so he knows his way around a chimney sweep. "You know what you have to do. Most of the time nobody has to go along", he explains further. Communication takes place either on the phone or with sufficient distance at the house door. It has already happened that the door was slammed in his face. "On the whole, however, it is all right. The people are just worried", says wants who is not afraid for his health. "I don’t touch anything else, keep my distance, wash my hands and have disinfectant with me. And in other areas, it has to go: to the police or to the store …"
He has been in his job for 37 years, but he has not yet experienced anything like the corona crisis. "At the beginning, I didn’t know how to approach the matter either." First of all, he and his colleague had taken a week’s vacation. When it became clear that the problem was going to last for a long time, they started working again. "Otherwise too much accumulates."
Heating and ventilation engineer michael kurschner from the heiden company in kulmbach takes the corona problem very seriously "because there are also high-risk patients living in my house". Like the electrician, he only goes into private households in emergencies. The failure of the heating system, for example, is an example of this. But what can be postponed, will be postponed.
Kurschner has customers, some of whom he has been looking after for 20 years or more. We know each other and talk. But the usual small talk with them must be omitted in coron times. "In the interest of both parties, we restricted ourselves to the bare essentials. No one knows if the other one has something." Therefore, in any case, a safety distance of two meters will be maintained.
Within the company, too, great importance is attached to protecting the employees, the customer service technician continues to explain. The teams are on the road separately, what works is clarified by phone. For him, however, this consideration goes beyond the job itself. "You have to stick to the rules even in your free time."
The 56-year-old has made the experience that older people are more understanding in a crisis than the younger ones. "The 20- and 30-year-olds have never had to confine themselves before and don’t know anything like that."
Kurschner is critical of the compulsory use of face masks in his job, because: "we sometimes work with fire and can’t wear flammable masks." But it is difficult to get the parts anyway.
Finally, he wished that the commitment of the craftsmen in the corona crisis would receive more recognition, because: "the workers also keep the store running, which is not recognized in contrast to the caregivers."